Support
How can we help?
NoviMedis Care is a healthcare transparency platform that helps you find, evaluate, and manage your care team. We're currently in early access and actively building new features.
Contact us
If you have questions, need help with your account, or want to report an issue, reach out to our support team:
We typically respond within one business day.
Help topics
Detailed help content is coming soon. In the meantime, here are common topics we can assist with:
- Account — sign-in issues, email updates, account deletion
- Waitlist — status, ZIP code changes, notifications
- Privacy — data handling, privacy levels, security questions
- General — feature requests, bug reports, feedback
Once our in-app help center launches, you'll find answers to these topics and more directly within the app.